If you received an unqualified product, please contact the account manager within 3 weeks of receipt. Tell us about the details and provide relevant pictures and proof.
If you received the parcel with a missing item(s), please contact the account manager within 1 week of receipt. Tell us about the details and provide relevant pictures and proof.
XCEP provides the after-service according to your submission details.
If you have any after-sales questions about XCEP products, you can directly contact customer service staff, or fill in the after-sales service form. The core components of our products have a one-year free warranty, and we will provide free warranty services if quality problems occur during the warranty period. Buying our products can enjoy life-long free technical consultation, and can enjoy low-cost product repair and maintenance services.
